LGPD – Your Rights Regarding Personal Data
At North Frontier, we take the privacy and protection of your personal information seriously.
This page explains how we process your personal data and outlines your rights under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
What Are Data Protection Rights?
Data protection laws give individuals greater control over how their personal information is collected, used, stored, and shared.
These laws require businesses to process personal data in a lawful, fair, transparent, and secure manner.
Does North Frontier Sell Personal Data?
No.
North Frontier does not sell, rent, or trade your personal information with third parties.
Your personal information may only be shared when necessary to provide our services, including:
- Payment processing
- Order shipping and delivery
- Website hosting and operation
- Fraud prevention and security
- Compliance with legal and regulatory obligations
All of our partners and service providers are required to protect your personal data and use it only for authorised purposes.
Your Rights
Under the UK GDPR, you have the right to:
- Request confirmation that we process your personal data
- Access your personal information
- Correct inaccurate, incomplete, or outdated information
- Request the deletion of unnecessary or unlawfully processed personal data
- Receive information about how your personal data is used and shared
- Withdraw your consent where processing is based on consent
- Request the erasure of personal data processed on the basis of consent, subject to applicable legal obligations
- Request restriction of processing in certain circumstances
- Object to the processing of your personal data where permitted by law
- Request the transfer of your personal data (data portability) where applicable
How to Exercise Your Rights
You may exercise any of your privacy rights by contacting us at:
Email: sales.department@northfrontieruk.com
Our team will review your request and respond within the time limits required by applicable UK data protection law.
Identity Verification
To protect your privacy and prevent fraudulent requests, we may ask you to provide additional information to verify your identity before processing your request.
This procedure ensures that your personal information is only disclosed to you or your authorised representative.
Data Sharing
Your personal information may only be shared when necessary with:
- Payment service providers
- Shipping and logistics companies
- Shopify
- Website hosting and security providers
- Public authorities where required by law
All of our partners are required to comply with applicable data protection legislation.
Complaints
If you believe your personal data has been processed improperly, we encourage you to contact North Frontier so that we can investigate and resolve the matter.
You also have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK's independent authority for data protection.
Our Commitment to Privacy
North Frontier is committed to protecting our customers' personal information by implementing appropriate technical and organisational measures to ensure the security, confidentiality, and transparency of all data processing activities.
Contact Information
Company: North Frontier
Email: sales.department@northfrontieruk.com
Customer Support Hours:
Monday to Friday, 9:00 AM – 6:00 PM (UK Time)
Response Time:
Up to 2 business days