At North Frontier, we are committed to protecting the privacy and personal data of our customers. This Privacy Policy explains how we collect, use, store, and protect your personal information.

Data Controller

Company: North Frontier

Privacy Contact Email: sales.department@northfrontieruk.com

Personal Data We Collect

When you use our store, we may collect the following information:

Identification Information

• Full name
• Information necessary to process orders and deliveries

Contact Information

• Email address
• Phone number
• Full shipping address

Payment Information

Payment information is processed through secure payment providers. North Frontier does not store complete credit or debit card details.

Browsing Information

While using our website, we may automatically collect:

• IP address
• Browser type
• Operating system
• Device type
• Pages visited
• Time spent on the website
• Cookies and similar technologies

How We Use Your Information

We use your personal information to:

• Process and deliver your orders
• Confirm purchases and provide order updates
• Process payments securely
• Prevent fraud
• Provide customer support
• Send promotions, news, and special offers when you have given your consent
• Comply with applicable legal obligations
• Improve your browsing experience on our website

Automatically Collected Data

When you access our website, certain information may be collected automatically through cookies and similar technologies, including:

• IP address
• Browser type
• Device information
• Access date and time
• Pages visited
• Time spent on the website

Legal Basis for Processing Personal Data

We process personal data based on the following legal grounds:

• Contract Performance: To process purchases, payments, and deliveries.
• Legal Obligations: To comply with applicable tax and legal requirements.
• Consent: For sending promotional emails and marketing communications.
• Legitimate Interests: To prevent fraud, ensure platform security, and improve our services.

Data Sharing

Your personal data may only be shared when necessary with:

• Shipping and logistics providers
• Payment service providers
• Shopify platform
• Government authorities when legally required

North Frontier does not sell, rent, or trade your personal information.

Cookies

We use cookies to:

• Keep your session active
• Save items in your shopping cart
• Improve your browsing experience
• Analyze website traffic and usage statistics
• Personalize content and promotional offers

You may disable cookies through your browser settings. However, some website features may not function properly.

Information Security

We implement appropriate technical and organizational security measures, including:

• SSL Certificate (HTTPS)
• Secure payment processing
• Restricted access to personal information
• Secure server storage
• Monitoring against unauthorized access

Data Retention

Your personal information will only be retained for as long as necessary to:

• Fulfill purchase contracts
• Provide warranty services
• Comply with legal obligations
• Establish, exercise, or defend legal claims

After this period, your personal data may be securely deleted or anonymized.

Your Rights

You have the right to request at any time:

• Confirmation that we process your personal data
• Access to your personal information
• Correction of inaccurate or incomplete information
• Deletion of unnecessary personal data
• Updating of your personal information
• Withdrawal of your consent
• Deletion of data processed based on your consent

To exercise your rights, please contact us at:

Email: sales.department@northfrontieruk.com

Children's Privacy

Our store is intended for individuals aged 18 years or older. We do not knowingly collect personal information from children.

Third-Party Websites

Our website may contain links to third-party websites. North Frontier is not responsible for the privacy practices or content of these external websites.

International Data Transfers

Some personal data may be stored or processed on servers located outside your country of residence. In such cases, we only use service providers that implement appropriate security measures and data protection safeguards.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect legal, operational, or service improvements.

Any significant changes will be published on this page.

Contact

Email: sales.department@northfrontieruk.com

Customer Support Hours:
Monday to Friday, 9:00 AM – 6:00 PM (Mexico City Time)

Response Time:
Up to 2 business days.

Last Updated

July 18, 2026