Payment policies
This document outlines the payment methods, instalment rules, and financial security protocols adopted by North Frontier for all transactions conducted on the website https://northfrontieruk.com/.
- Accepted Payment Methods
To ensure your shopping experience is as convenient as possible, we offer the following payment options:
Credit and Debit Cards:
Visa, Mastercard, American Express, JCB, Discover, Diners Club,
Digital Wallets:
Apple Pay
Google Pay
- Credit Card Instalments
Depending on your card provider or payment service, you may have the option to split your payment into instalments. Any available options will be shown at checkout.
before you finalise your payment:
|
Instalments |
Rate Applied |
Instalments |
Rate Applied |
|
2x |
4.9% |
8x |
4.9% |
|
3x |
4.9% |
9x |
4.9% |
|
4x |
4.9% |
10x |
4.9% |
|
5x |
4.9% |
11x |
4.9% |
|
6x |
4.9% |
12x |
4.9% |
|
7x |
4.9% |
- Payment Processing Flow
Payment must be completed at the time you finalise your order on the website.
The picking and dispatch of items will only commence after effective payment confirmation from the card issuer or bank clearance.
In the event of a transaction refusal or failure, the order will not be generated. You will be notified immediately to attempt payment using another method.
- Prices and Taxes
All prices displayed on https://northfrontieruk.com/ are in Pound Sterling (GBP).
We reserve the right to adjust prices without prior notice; however, this will not affect orders that have already been confirmed.
Any applicable taxes and additional costs are detailed in the order summary before you confirm the payment.
- Transaction Security
All data traffic between your browser and our server is encrypted via SSL protocol, identified by the padlock icon in your address bar.
We do not store sensitive card data—such as card numbers, expiry dates, or security codes (CVV)—on our servers. This information is processed directly by the payment providers.
- Refunds and Disputes
All refund requests follow the rules detailed in our Return and Refund Policy, available on our website.
Unfounded chargebacks (payment disputes) will be referred to our legal department and fraud analysis team.
If you identify any discrepancy on your statement, please contact us first at sales.department@northfrontieruk.com — we are ready to resolve any issues promptly.
- Fraud Prevention
Orders showing signs of unauthorised or suspicious activity may be suspended or cancelled as a preventative measure.
For higher-value purchases, our team may request additional identity verification to ensure the security of the cardholder.
Contact Information
Company Name: North Frontier
Address: 40 Chorley New Rd, Bolton BL1 4AP, Reino Unido
Phone: +44 7451 248266
Email: sales.department@northfrontieruk.com
Opening Hours: Monday to Friday, 8am to 10pm
Response Time: 1 to 2 working days